Refund Policy

Last updated: 2026-10-22

We want you to pay only if Trena works for you. That is why there is a 7-day free trial: cancel before it ends and you are not charged.

Purchases on iPhone (App Store)

In-app purchases are charged by Apple, and only Apple can refund them. Request one at reportaproblem.apple.com with your Apple ID; Apple decides under its own policies.

Purchases on the web (Paddle)

• They are processed by Paddle.com, our reseller and Merchant of Record.
• If your first charge (after the trial) or a renewal was not what you expected, request a refund within 14 days of the charge and we will refund that period in full.
• After 14 days, you can cancel and keep using Trena until the end of the paid period; we do not issue partial refunds unless the law of your country requires it.
• If you live in the European Union or the United Kingdom, you also have the statutory 14-day right of withdrawal.
• To request a refund, reply to Paddle’s receipt email, use paddle.net or write to maximocobeaga@gmail.com with the email you purchased with.

Cancelling

Cancelling stops the next renewal; it does not delete your account. On iPhone: Settings → your name → Subscriptions → Trena. On the web: Settings → Account → Manage subscription.